Difference between revisions of "Email Validation"
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| − | ===My email is typed in properly, but I never received and | + | ===My email is typed in properly, but I never received an email=== |
| + | If you let your link expire, or never validated your email in the first place, you can have another verification link sent to you. When you're signed into SoFurry follow [http://www.sofurry.com/user/email this link]. From there you can request another email. | ||
| + | * '' Only one verification email can be resent within a 24 hour period.'' | ||
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| + | ===I tried everything and it's still not working.=== | ||
| + | At this point it would probably be best to submit a ticket. Go to [http://www.sofurry.com/report the reports page] and create a new ticket. In the subject line say something about email verification and tell us what you've tried in the message. | ||
Revision as of 07:02, 26 August 2017
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Contents
What is Email Validation?
Email verification is a way for us to help prevent spam. It also allows us to make sure that we aren't sending random emails to wrong email accounts.
Unvalidated email restrictions
At this time you will be unable to post any submissions (art, stories, journals, etc.).
How do I validate my email?
When you first create an account, you should have received and email to invite you to validate your email. The link is active for 24 hours from the time it was sent.
If you didn't receive an email, don't have an email imputed, or changed your email, follow these steps:
- Go to your settings.
- Click on the Account tab
- Under the email address field, make sure the email is typed in and typed in properly.
- Click save down at the bottom.
- Go to your inbox and open the email from "notifications@sofurry.com"
- Inside the email click the Click here to Validate link.
- Your email is now validated.
Troubleshooting
I'm not receiving any validation email.
Be sure to check your spam filter and add "notifications@sofurry.com" to your contacts list to make sure they don't get blocked.
My email is typed in properly, but I never received an email
If you let your link expire, or never validated your email in the first place, you can have another verification link sent to you. When you're signed into SoFurry follow this link. From there you can request another email.
- Only one verification email can be resent within a 24 hour period.
I tried everything and it's still not working.
At this point it would probably be best to submit a ticket. Go to the reports page and create a new ticket. In the subject line say something about email verification and tell us what you've tried in the message.
